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  • Terms & Conditions

    📜 Terms & Conditions
    Last updated: 25/05/2026

    Welcome to Sweet Sour Salty. By using our
    website and purchasing our products, you agree to the following terms and conditions:

    1- Products
    We offer a variety of food products, meals,
    and beverages.

    All images and product descriptions on the website are for display purposes only, and some details or presentation may slightly differ from reality.

    2- Orders & Payments
    All information provided during the order process must be accurate and complete.

    We accept the available payment methods displayed during checkout.

    We reserve the right to refuse or cancel orders in special cases such as out-of-stock items or inaccurate information.

    3- Delivery
    We provide delivery within Kuwait only.

    Delivery time is determined based on your address and the selected delivery method, and we will do our best to ensure timely delivery.

    4- Intellectual Property
    All website content including images, logos, texts, and designs are the property of Sweet Sour Salty and may not be used without prior written permission.

    5- Modifications
    We reserve the right to modify these terms and conditions at any time, and any updates will be published on this page.

    🔒 Privacy Policy

    Your privacy is important to us at Sweet Sour Salty, and we are committed to protecting your personal information:

    1- Information We Collect
    We collect the information you provide while using the website, such as:

    Name, phone number, and delivery address.

    We may also collect technical information such as IP address and device type.

    2- How We Use Information
    We use the information to:

    • Process your orders
    • Improve our services
    • Send updates regarding orders or promotional offers (upon your approval)

    3- Information Protection
    We are committed to protecting your information using appropriate security technologies.

    We do not share your information with third parties except for operational necessities such as delivery and payment companies.

    4- Cookies
    The website uses Cookies to improve your browsing experience.

    5- User Rights
    You have the right to:

    • Access your data
    • Modify your data
    • Request deletion of your data

    At any time by contacting us.

    🔄 Exchange & Refund Policy

    Since the products offered by Sweet Sour Salty are food products, orders cannot be exchanged or refunded after confirmation or delivery, in order to maintain food quality and safety standards.

    In case of an issue with the order or if the product arrives in an unsatisfactory condition, please contact us directly with a clear explanation and photos of the order. Your case will be reviewed by our support team.

    📞 Contact Us

    For inquiries or feedback, please contact us at:

    📱 96594030334